وظيفة خدمة عملاء في_ Yodawy Med

وظيفة خدمة عملاء في_ Yodawy Med

نوع العمل:

دوام كامل

الخبرة المطلوبة:

من 0 إلى سنة

الراتب:

غير محدد

الموقع:

مصر

الوصف الوظيفي:

هل ترغب في أن تكون جزءًا من فريق يسهم في تقديم خدمة مميزة وفعّالة للمرضى؟

نحن نبحث عن موظف خدمة عملاء هاتفية يتمتع بالكفاءة والاحترافية لتقديم دعم غير تحكمي وسلس عبر الهاتف لعملائنا من المرضى.

المهام الأساسية تشمل:

▪️تقديم دعم هاتفي عالي الجودة بطريقة لبقة ومهنية.

▪️الالتزام بمتوسط زمن المكالمة المحدد وفقًا لإرشادات إدارة مركز الاتصال لضمان سهولة الوصول وتحقيق مستوى الخدمة المتفق عليه.

▪️تحديث قاعدة البيانات الخاصة بالمرضى بشكل دوري وفقًا للتغيرات والحالة لكل مريض.

▪️إعداد تقارير وسجلات المكالمات لضمان وجود مرجعية دقيقة تساهم في تحسين التخطيط واتخاذ القرارات المناسبة.

» اقرأ المزيد: وظيفة خدمة عملاء في ـ Concentrix

متطلبات الوظيفة:

▪️حاصل على بكالوريوس في إحدى التخصصات التالية: الصيدلة، الطب، طب الأسنان، التكنولوجيا الحيوية، أو العلوم.

▪️خبرة من 0 إلى 5 سنوات.

▪️إجادة اللغتين العربية والإنجليزية (تحدثًا وكتابة).

▪️مهارات حاسوبية قوية.

▪️العمل بدوام كامل.

للتقديم على الوظيفة من هنا:

[أضف رابط التقديم هنا]

انضم الان لقناتنا علي تليجرام لأحدث الوظائف

» قد يهمك ايضا: وظيفة خدمة عملاء في ـ Xceed

» قد يهمك ايضا: وظيفة خدمة عملاء في ـ Etisal international

مقالات قد تهمك

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